![]() Hopefully, your interaction with the customer service representative over the phone will help you close your loved one’s account. Instead, try calling Zipcar’s customer service number at 86.Īlso, unfortunately, there is nothing in the fine print of Zipcar’s contract that gives the family members of the deceased information on obtaining a refund on behalf of their loved ones. ![]() If you are canceling the account of a deceased family member, you may not have their login information that would enable you to do this. Unfortunately, Zipcar tries to force users to log in to their accounts before getting access to their customer care department. » MORE: It's time to take your pre-planning seriously. There may be an exception to this rule if there is a credit on the account or you are requesting a refund for services that your loved one did not receive. In most cases, as soon as the credit or debit card connected with the account is canceled, there may be no need to contact the company to let them know that the account holder has died. Family members who wish to be thorough with their loved one’s digital afterlife may choose to close accounts such as this. How to Cancel a Deceased Loved One’s Zipcar MembershipĬanceling online accounts is not typically part of the duties of the executor of the estate, but every situation is different. These charges may be from toll roads or parking tickets that you obtained while using the vehicle. Zipcar will still charge your credit or debit card if they receive notification for charges connected with the car at a later date. Plan to have your credit or debit card charged when you close an account with a balance. If you’ve had your account for longer, sorry, you’re out of luck. If you cancel your account within the 30-day time period, you may be able to receive a refund for your membership fees. » MORE: Cake members focus on family, not confusing logistics. You don’t want hackers to gain access to your dormant Zipcar account. Set a calendar reminder for yourself to log in the next day to ensure that your access has been eliminated. ![]() Zipcar’s account closing instructions say that the action won’t be completed until the end of the day. There may be a lag time on some websites before an account is officially closed. Step 3: Understand that your account will be closed at the end of the day. Once you have logged into your Zipcar account, click on the link found in step two of this webpage to close your Zipcar account.įill out all the requested information and submit the form. Step 2: Submit a request to close your Zipcar account. Of course, make sure your computer is password protected before utilizing such a service. This will eliminate your need to write out a list of account numbers and passwords that can be accessed by criminals. Step 1: Sign in to your Zipcar Account.ĭon’t remember your account password? Consider using a password manager on your computer. This means you will have to supply Zipcar with your driver’s license and wait for approval before you can regain access to their fleet of cars. One thing to remember is that you have to go through the entire process to begin a new account once your account is canceled. While canceling a Zipcar account is a pretty straightforward process that can quickly be completed from their website, we will give you some of the finer details in the following steps. How to Cancel Your Own Zipcar MembershipĪs in most situations, there is a lot of fine print involved in ceasing a relationship with a business entity. » MORE: Save $$$ and time with our tools.
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